Medical emergency call interactions are highly time-sensitive, and call-takers must capture relevant information from the caller accurately in the least possible time. Communication difficulties in these interactions may directly impact the efficiency of the emergency call, which can be detrimental to the efficiency of emergency services dispatch.

Non-participation in education, training, and employment (NEET) has become the dominant feature in young people’s lives. At its launch the notion of ‘NEET’ was branded as a possible panacea to the identified as ‘social exclusion’ outcome.

In recent years, there has been growing interest in the integration of information and communication technology (ICT) in the education systems of countries across the globe. Such interest has often been premised on the assumption that ICT has great potential for improving the quality of education, yet it has contributed immensely to challenges teachers face in our society.

The issue of African identity in African literature has been receiving considerable attention in recent times. However, comparatively speaking, the focus has largely been on texts written in English, whereas texts written in (African) indigenous languages have received minimal attention.

The need to prepare science teachers in South Africa to respond to a heterogenous language and literacies context where multilingualism is the norm and where school conditions may shift rapidly is urgent. However, students arrive at university with varying resources and some, due to historical inequality, may not be able to meet the academic literacies demands of the university courses for which they register, and are often institutionally described as “at risk” or underprepared.

The New Public Management (NPM) movement brought about by the changes that occurred after the first democratic elections in South Africa in 1994. The changes impact on how the three spheres of government; that is, National, Provincial and Local ought to operate when rendering services to the public. These imperatives inspired this research project.

The slow process of structural transformation and lack of industrialization on the African continent clearly highlights the need for industrial policy. The Ethiopian state quickly realized this and implemented industrial policy to support and promote a number of light manufacturing sectors.

Hair has been a marker of identity that communicates issues of race, acceptability, class and beauty. Evidence of this was during colonialism and apartheid where South African identities were defined by physical characteristics such as the texture of one’s hair, and the colour of one’s skin.

‘Naming’ is a common term among people. In this study, the importance of naming businesses, especially security company names, is shown. The idea of considering the meaning of a name is vital. If a given name has a positive meaning, it will be regarded as a good name.

At the heart of the fight for environmental justice (EJ) by activists and communities is a contestation involving information and knowledge, including an understanding of the science surrounding those injustices. The focus of this thesis, through the use of case studies in South Africa, is on how people and organisations are using science to achieve EJ as it relates to the more specific water challenges they experience.